When Cathy entered the museum field three decades ago, visitor studies was an up and coming topic and she was informed and inspired by the best! Cathy Blackbourn has worked at the Ontario Museum Association as Professional Development Program Manager and was a Museum Advisor for the Ontario Ministry of Tourism, Culture and Sport. She has conducted standards reviews, taught workshops, developed new resources, and worked in and with a wide variety of museums – large and small. In her role as a Museum Advisor she reviewed many operating and project grant applications from museums across Ontario, and learned a lot about what makes these successful…or not. She has delivered board retreats to help them develop their strategic plans and is a firm believer in the importance of strategic plans and what makes them powerful for the museum.